At ezbet, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a form of entertainment — never a source of harm.
Gambling is intended for entertainment purposes only. It carries financial risk and can become addictive. ezbet strongly encourages all players to set personal limits, play within their means, and seek help if gambling stops being fun. If you or someone you know may have a gambling problem, please reach out to PAGCOR's responsible gaming resources immediately.
ezbet is the Philippines' trusted online casino and sports betting platform — and with that trust comes a serious responsibility. We don't just want you to enjoy our slots, bingo, live casino, and sports markets; we want you to enjoy them safely, sustainably, and on your own terms. Responsible gaming is not a checkbox for us — it is a core part of how ezbet operates every single day.
Whether you're playing from Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines, the same player protection tools and policies apply to your ezbet account. Our responsible gaming framework is built around four pillars: awareness, prevention, control, and support.
Philippine law and PAGCOR regulations require that all online casino and sports betting players be at least 21 years of age. ezbet enforces this strictly. Every new account goes through a Know Your Customer (KYC) verification process that confirms your identity and age before you can deposit or play. We use government-issued Philippine IDs — passport, UMID, SSS ID, driver's license — to verify that every ezbet player meets the 21+ requirement.
If we have reason to believe that an account is being used by a person under 21, we will immediately suspend the account, freeze any funds pending investigation, and report the matter to the appropriate authorities. There are no exceptions to this rule on ezbet.
Problem gambling can affect anyone, regardless of income, background, or how long they've been playing. The earlier it is recognized, the easier it is to address. Here are some signs that gambling may be becoming a problem:
If any of these signs sound familiar, please use the ezbet responsible gaming tools described below, or reach out to a professional support service. You are not alone, and help is available.
ezbet provides a comprehensive set of self-management tools directly within your account settings. These tools are free, immediate, and effective. You do not need to contact support to activate most of them — they are available to you 24/7.
Self-exclusion is the most powerful responsible gaming tool available on ezbet. When you self-exclude, your account is immediately suspended for a period of your choosing — from 30 days up to permanent exclusion. During a self-exclusion period:
If you choose permanent self-exclusion, your ezbet account will be closed and your data retained only as required by law. We take self-exclusion requests extremely seriously and process them without delay.
If you feel that your gambling has become a problem, please do not hesitate to seek professional help. PAGCOR operates responsible gaming programs and support resources for Filipino players. You can also speak to a trusted friend, family member, or mental health professional. Remember: asking for help is a sign of strength, not weakness.
ezbet's customer support team is available 24/7 via live chat and can connect you with responsible gaming resources at any time. Contact us at [email protected] if you need assistance activating any responsible gaming tool on your account.
If you answered yes to any of these, consider using ezbet's self-exclusion or deposit limit tools, or speak to a professional.
Contact ezbet support 24/7 via live chat or email [email protected] to activate self-exclusion or set limits immediately. PAGCOR also operates responsible gaming support programs for Filipino players.
Free, immediate, and always available in your account settings
Set daily, weekly, or monthly deposit caps on your ezbet account. Once your limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately; increases require 24 hours.
Cap the amount you can lose in a given period. When your loss limit is reached, ezbet will automatically prevent further wagering until the limit period resets — protecting your bankroll and your peace of mind.
Set a maximum session duration. When your time is up, ezbet will notify you and, if you choose, automatically log you out. Keeping sessions short and intentional is one of the most effective responsible gaming habits.
Take a short break from ezbet — 24 hours, 7 days, or 30 days — without permanently closing your account. During a cooling-off period, you cannot log in or place bets. Your account and balance are preserved.
The strongest tool available. Self-exclude for 30 days, 6 months, 1 year, or permanently. Your account is immediately suspended, marketing stops, and early reactivation is not possible. Your safety comes first.
Unsubscribe from all ezbet promotional emails, SMS, and push notifications at any time. Reducing exposure to gambling promotions is a recognized responsible gaming strategy recommended by player welfare experts.
How ezbet upholds responsible gaming across every part of our platform
Every ezbet account is KYC-verified before play begins. We use government-issued Philippine IDs to confirm age and identity. No exceptions, no workarounds — 21+ is a hard requirement on ezbet.
Our responsible gaming team monitors account activity for patterns associated with problem gambling. If we identify concerning behavior, we will proactively reach out and offer support — even before you ask.
ezbet's responsible gaming framework is aligned with PAGCOR's player protection guidelines. We take our regulatory obligations seriously and continuously update our policies to reflect best practices.
Our support team is available around the clock, every day of the year. Whether you need help setting a limit, activating self-exclusion, or just want to talk, our team is here for you in Filipino-English.
ezbet does not target advertising at vulnerable individuals or those who have self-excluded. Our marketing always includes responsible gaming messaging and the 21+ age restriction notice.
We provide clear, honest information about the odds of games, the nature of gambling, and the risks involved. An informed player is an empowered player — and ezbet is committed to keeping you informed.
Gaming is at its best when it's fun and in control. Log in to your ezbet account today to review your responsible gaming settings, set your limits, and enjoy the platform with confidence. 21+ only.
Login to ezbet Explore GamesGambling can be addictive. Please play responsibly and only wager what you can afford to lose. ezbet is strictly for players aged 21 and above. Review our Terms & Conditions and Privacy Policy for full details on your rights and our obligations.